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Contact Information at Outdoor Funtime
Contact Information | Phone Orders | Return Policy | Payment Policy | Delivery Policy | Privacy Policy

Contact Information:


We are always pleased to hear form our customers! Email is the best way to get your questions answered as we are an online reatailer, please feel free to contact us via email anytime!
 

Phone Orders:


Although online orders are preferred, you may call us to place an order anytime. Please leave your contact information and the best time to reach you on our voice mail system and someone will get back to you to take your order within 1 business day. Again, for faster service, please email us and you will most likely get an immediate response.
 

Email:

General Inquiries:
Sales Inquiries:
 

Phone:

Voice:
(310) 844-7686
Fax:
(310) 921-5351
 

Mailing Address:

Outdoor Funtime
c/o Lintech Systems
525 N. Maria Avenue, Suite A
Redondo Beach, CA 90277-3016

Terms of Sale

We accept the following methods of payment: Credit Cards via Paypal

We prefer payment by: Paypal

All prices are listed in US Dollars, unless otherwise indicated.

All applicable state, local, federal and international taxes and fees apply and will be clearly displayed during checkout.

Orders are not binding until payment as been accepted and verified.

Shipping and handling charges apply to all orders, unless otherwise specified.

Shipping is free for all orders over: $100.00

We ship items Monday - Friday within 24-48 hours of payment.

We do not ship on major US holidays.

All delivery dates are estimates and are not guaranteed.

If you are not satisfied with your order for any reason, you may return it for a full refund within 15 days of receipt.

Shipping

Return Policy:

We believe in the quality of the products we sell and will therefore accept any return item in its original condition and packaging within 15 days for any reason. We will issue a refund or credit covering the value of your returned item, less shipping and handling charges. A 15% restocking fee may be applied if the return is made after 15 days or is not in the original packaging. outdoorfuntime.net reserves the right to refuse merchandise returned in a damaged or obviously used condition.

If an item is defective in any way, please contact us via email for an RMA number and return shipping label.

If an order is returned to us marked "Refuse Delivery", we will charge you for the original shipping charges since they are paid by us when the order is shipped and are not refundable.

RETURN INSTRUCTIONS

:
Step 1 - Email returns@outdoorfuntime.net and request an RMA # for your order number. Please specify what you are returning and why.

Step 2 - Place item(s) in their original packaging and ship items via USPS, UPS or FEDEX to:

   Outdoor Funtime Returns RMA # XXXXX
   c/o Lintech Systems
   525 N. Maria Avenue, Suite A
   Redondo Beach, CA 90277-3016

Step 3 - Once we receive your items, we will refund your credit card the amount of the purchase minus shipping charges. If it has been more than 30 days since the original purchase date, we will mail you a corporate check.
 

Payment Policy:

We accept ALL major credit cards, Visa, MasterCard, American Express. Businesses these days protect their customers through encrypted data known as SSL which makes purchasing online as safe, if not safer than ordering over the phone. Data gets encrypted by the website and de-crypted by the transaction system. We use the Secure PayPal System to ensure our customers get the highest amount of security available on the web.
 

Sales Tax:

Sales Tax is only charged to residents of California.
 

Delivery and Destinations:

All deliveries are through UPS or US Mail and can be shipped anywhere within the continental United States, Canada and Internationally. Please note: that not all US Mail services have tracking information like UPS does. For more information please visit United States Postal Service Website for more detailed descriptions of their delivery services.
 

Refusal of Service

We reserve the right to refuse or cancel service at our sole discretion.
 

Privacy Policy:

Outdoor Funtime is committed to maintaining your confidence and trust, and to protecting any personal information provided online, therefore we have adopted the guidelines listed below.

Basic confidentiality policy

It is our policy that personal information, such as your name, postal and email address or telephone number, is private and confidential. Accordingly, the personal information you supply is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to respond to a request or to process your order).We do send occasional emails to our customers with promotions and/or special offers. You may opt out of these emails at any time.

Non release of information

Personal information will not be released to any third parties except for the purpose for which you provide the information (such as confirming an address for credit card processing or order fulfillment). We do not provide or sell information to third parties for any other reason.

Statistics Tracking

While our website does track statistics about visits to our website such as daily number of visitors, most popular pages and referrals to our website, the statistics contain no personal information, and are used strictly internally to provide better service.